Privacy Policy — Cocoberrys

This Privacy Policy explains how Cocoberrys collects, uses, and protects your personal information when you visit or make a purchase on our website.

Information We Collect

1. Device Information

When you visit our website, we automatically collect certain information about your device, such as:

  • Your web browser type

  • IP address

  • Time zone

  • Cookies stored on your device

  • Pages or products you view

  • How you interact with our website

  • Websites or search terms that brought you to our site

This information helps us understand how customers use our website and improve your experience.

We collect device information using:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

2. Order Information

When you make a purchase or attempt to make a purchase, we collect information such as:

  • Name

  • Billing and shipping address

  • Payment details

  • Email address

  • Phone number

This information is used to process your order smoothly.

“Personal Information” includes both Device Information and Order Information.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Prevent fraud and ensure order safety

  • Provide updates, offers, or marketing messages (if you choose to receive them)

  • Improve website performance and customer experience

Device information also helps us monitor website activity, troubleshoot issues, and understand customer behaviour.

Sharing Your Information

We may share your information with trusted third parties to help us run our website and services efficiently. For example:

  • We use Shopify to power our online store

  • We use Google Analytics to understand how customers browse our website

These partners only use your data as required to support our services.

We may also share your information if required to comply with laws, legal requests, or to protect our business rights.

Behavioural Advertising

We may use your information to show you advertisements that match your interests.

You can opt out of targeted advertising here:

Or via the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Please note that we do not change our data collection practices when a Do Not Track signal is received from your browser.

Your Rights (For European Customers)

If you are in Europe, you have the right to:

  • Access the personal information we hold

  • Ask for corrections or updates

  • Request deletion of your data

You may contact us anytime to make such a request.

Your information may be transferred outside Europe (including to the U.S. or Canada) to help us provide our services.

Data Retention

We keep your order information for our records unless you request us to delete it.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect new practices, legal requirements, or improvements to our processes. Please review this page from time to time.

Contact Us

If you have any questions about our privacy practices or would like to make a complaint, you can reach us at:

📧 support@cocoberrysshop.com
📍 Cocoberrys
Re: Privacy Compliance Officer
Cocoberrys Privacy Team

Pune,Maharashtra, India